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Past Life Contracts Support
Need help?

Support for users

If you have trouble logging in, receiving a reading, or confirming a purchase, reach out and include enough detail for us to reproduce the problem.

Email Support

What to include

  • The email address used with the app.
  • Your device model and operating system version.
  • A short description of what happened.
  • Whether the issue involves login, purchase, or generated content.

Common support topics

  • App opens but you want help getting back into your account.
  • A reading or narration did not arrive after purchase.
  • You want help with privacy or deletion questions.
  • You want to report generated content that felt inaccurate, harmful, or inappropriate.
  • You found a bug in the people flow or reading flow.

Deletion requests

You can delete your app account and associated app data inside Settings. If you cannot access the app, use the public deletion request page or email support with the subject "Data deletion request".

Account deletion instructions

Request deletion by email

Response goal

We aim to reply as quickly as possible, with priority given to purchase issues, failed content delivery, and privacy-related requests.